Aakash has been distributed to more than 12k users, and many of them shared their feedback with me on Facebook.
So, in this blog, I’ve complied list of a few things that one must know before buying the Aakash tablet,
- With Aakash tablet, you won’t be getting SIM and GPRS facility. It’ll only have Wi-Fi. You can’t download new apps and games.
- No customer care centers to quench your problems, if arised. Yes, till 8th Jan ’11, there isn’t a single customer care centers for Aakash except for one at Mumbai. If you’ve bought a tablet and its working fine, its your luck but if it died within a day or two then you don’t have anywhere to go expect dialing the given toll-free number.
Toll-free number for reaching Aakash customer care is 1800.180.2180.
- Unreachable toll free numbers. While calling customer care people, you’ll find the toll-free number busy all time. You can’t connect them till you have the patience of a saint. Many of my readers tried, all of ’em failed.
Here are list of some complaints filed by Aakash users.
- Don’t expect help from Government. Aakash is a Government sponsored project, but don’t expect much help from them as its beleaguered and fazed by the super-charged Team Anna, and forthcoming elections in multiple states.
- UbiSlate 7+ is available on pre-booking, you can go and book the much improved tablet, paying just Rs 500 more. There is no information regarding how and when it’ll be distributed.
- Aakash 2 coming, students of IIT Rajasthan have finalized the improvements in Aakash tablet and the improved version would start manufacturing by late January ’12.
The article isn’t intended to discourage the sales of Aakash tablet. It’s just an attempt to highlight the problems faced by Aakash users, hence new buyers should kept this in mind while booking the tablet.